Medicine : What is the best way for a doctor to increase patient satisfaction?
Thursday, February 26, 2015
Extra Blog Post : A February Flop
This month started out extremely well. I have decided on the three best answers to my essential question. I have also extra information on each of my answers, from research. I also believe I know which answer I will choose as my one best answer. My first two answers have already been disclosed, and my third answer will be revealed on the Friday of next week. Hold your breath. OK, you can breathe! My breath, however, was taken away when I received an email from the office manager of my mentorship at Durfee Medical. Mrs. Anne Bishara informed me that she had had a recent downsize in the office staff. For some strange reason, because of this downsize, I can no longer spend my Mondays at the clinic, shadowing Dr. Bishara. This news was a big blow to me. Not only because my mentorship there had provided me with service hours for this senior project, but also because going in on Mondays brought me joy. I had always looked forward to the new and interesting people I would see, and situations of which I would experience, from the shadows. Although, I can no longer do these things. I suppose now I will have to find a new mentor, a new place to spend my hours, with a new doctor and new patients.
Wednesday, February 18, 2015
Blog 16: Answer 2
1. EQ: What is the best way for a doctor to increase patient satisfaction?
2. One of the best ways for a doctor to increase patient satisfaction is to give
the patient reassurance and hope.
3. One of the best ways for a doctor to increase patient satisfaction is to treat
the patient in a comfortable environment.
4. 1)There is psychological research and fact that certain colors trigger the mind
to be calm and content.
2)If family is inputted into the environment, the patient will feel more at ease
to have familiarity and comfort there.
3)If the patient is in an environment where they feel comfortable and at ease,
then they will be able to be relaxed and content throughout the treatment.
5. "Patient-Centered Care Guide." Patient-Centered Care Guide. Picker Institute,
n.d. Web. 13 Dec. 2014.
6. Block, Barry H. "Making Your Patients Feel Comfortable." Making Your Patients
Feel Comfortable (n.d.): n. pag. Podiatrym. Web. 29 Jan. 2015.
7. Out of all of the ways a doctor can satisfy their patient, it is definitely most
important to treat the patient in an environment where they are comfortable and
not feeling like they are in prison or a morgue.
2. One of the best ways for a doctor to increase patient satisfaction is to give
the patient reassurance and hope.
3. One of the best ways for a doctor to increase patient satisfaction is to treat
the patient in a comfortable environment.
4. 1)There is psychological research and fact that certain colors trigger the mind
to be calm and content.
2)If family is inputted into the environment, the patient will feel more at ease
to have familiarity and comfort there.
3)If the patient is in an environment where they feel comfortable and at ease,
then they will be able to be relaxed and content throughout the treatment.
5. "Patient-Centered Care Guide." Patient-Centered Care Guide. Picker Institute,
n.d. Web. 13 Dec. 2014.
6. Block, Barry H. "Making Your Patients Feel Comfortable." Making Your Patients
Feel Comfortable (n.d.): n. pag. Podiatrym. Web. 29 Jan. 2015.
7. Out of all of the ways a doctor can satisfy their patient, it is definitely most
important to treat the patient in an environment where they are comfortable and
not feeling like they are in prison or a morgue.
Wednesday, February 11, 2015
Blog 15 : Independent Component 2 Approval
An Inside Look...
1. For independent component 2, I plan to complete a documentary of interviews on hospital patient's experiences. I plan to ask them questions about their time in the hospital. I will ask them how they were treated, personally wise, if their doctors were kind and comforting. I will ask what made them satisfied with their treatment and what they wish their caretakers could have done differently. I will document it all and perhaps do some further research on any answers related to my own essential question.
2. To meet the requirement of 30 hours, I will have footage documenting the experiences of the patients, as well as further research on the answers relating to my EQ. This further research will be presented as a mini essay.
3. This component will help me explore my project more in depth because I will see directly from patients, what made their care satisfying for them.
4. Posted.
Thursday, February 5, 2015
Blog 14: Independent Component 1
LITERAL
a) I, <3 Lilliana Mercedez Yzaguirre, affirm that I completed my independent
component which represents 34 hours of work.
b)"Cancer Cells and Chemotherapy." - What Is Chemotherapy? The Scott Hamilton CARES
a) I, <3 Lilliana Mercedez Yzaguirre, affirm that I completed my independent
component which represents 34 hours of work.
b)"Cancer Cells and Chemotherapy." - What Is Chemotherapy? The Scott Hamilton CARES
Initiative, n.d. Web. 26 Nov. 2014.
"Cisplatin." Cisplatin - Drug Information - Chemocare. The Scott Hamilton CARES
Initiative, n.d. Web. 28 Nov. 2014.
"How Does Insulin Work?" How Insulin Works. Lilly Diabetes, June 2014. Web. 07 Nov.
2014.
Shuldiner, Alan, M.D. "National Diabetes Information Clearinghouse (NDIC)." Causes
of Diabetes. National Diabetes Information Clearinghouse, June 2014. Web. 10
Nov. 2014.
"Type 1 Diabetes Mellitus." Connect to Research. Community Connect to Research, 23
June 2010. Web. 07 Nov. 2014.
"What Is Cervical Cancer?" What Is Cervical Cancer? American Cancer Society, 19
Sept. 2014. Web. 21 Nov. 2014.
c) Completed.
d) For my independent component, I researched two of today's most common diseases, cervical cancer and type 1 diabetes. I researched all about what the diseases are, how they can be contracted, how they affect the body, and what the treatments are. I then related my research to my essential question of how a doctor can maximize a patient's satisfaction. I gathered my information from articles as well as my mentor and the phlebotomist at my mentorship. I have provided evidence of my completion of the component through an essay, which is posted here in pictures.
INTERPRETIVE
My research and essay is significant to my project because it is important to my essential question. My essential question is: what is the best way for a doctor to maximize patient satisfaction? Well, a doctor cannot satisfy their patient unless they can care for them well. And a doctor cannot care for their patient in the utmost well manner, if they do not fully understand what is wrong with the patient and what the patient is going through. Therefore, I decided to research two of the most common diseases that patients have, that doctors need to fully understand, to create satisfied patients.
I gathered a lot of research and so have presented it in an essay. It shows my 34 hours of work because there is so much research in it that I have collected over the past two months. I go very into depth with the subject.
APPLIED
The component helped me understand my topic better because I got a better sense on what a doctor must do to make sure that their patient is satisfied. This is to understand fully, all that is happening with the patient. One example of this is with one man that I met at mentorship who needed to get his blood drawn. Before Yaneli could take his blood, she asked a series of questions to the patient, to understand how well his bodily health was. After, she saw that he had diabetes. She told Dr. Bishara, who gave the patient medication for treatment. The patient was satisfied in the end because he knew he had the opportunity to get better, after all the understanding and attention the doctor had given them.
Thursday, January 29, 2015
Brrr to the January Journal Jitters
Recently, I have come to the conclusion that one of the best ways for a doctor to maximize patient satisfaction is to give them reassurance and hope.
Many patients become anxious, nervous, frightened when they hear they will be going to the doctor's for a visit, or if they get diagnosed with a severe illness. The patients become filled with negative thoughts only, they think it is the end, they do not know how to go on, and they may lose all hope.
It is a doctor's job to give their patients hope. To be empathetic, understanding, and compassionate towards their patients at all times and remind them that there is medication to help them through their issue. As long as the patients take the medication, they will be all right. The doctor must reassure them of this. They must give them hope that they still have the chance to live a long and good life.
When the patients have hope, and believe in a life they can live; if they are reassured that it call all work out, then they are satisfied.
Many patients become anxious, nervous, frightened when they hear they will be going to the doctor's for a visit, or if they get diagnosed with a severe illness. The patients become filled with negative thoughts only, they think it is the end, they do not know how to go on, and they may lose all hope.
It is a doctor's job to give their patients hope. To be empathetic, understanding, and compassionate towards their patients at all times and remind them that there is medication to help them through their issue. As long as the patients take the medication, they will be all right. The doctor must reassure them of this. They must give them hope that they still have the chance to live a long and good life.
When the patients have hope, and believe in a life they can live; if they are reassured that it call all work out, then they are satisfied.
Tuesday, January 27, 2015
Lesson 2 Reflection
1. From my lesson 2 presentation, I am most proud of the information that I presented. At first, I did not know how I would talk about hope and reassurance for 10 minutes. However, with a lot of time with my mentor and doing research, I did it. I am rather proud because my answer seemed very subjective to me. However, I found evidence from my research to back me up, which I was very happy about. I believe it turned out successful. I am also most proud of it because I believe my answer is truly one of the most important answers, so it was great to share it.
2a. I would assess myself a P
2b. I deserve a P because:
my answer and activity were approved by Mr. Piggott on time
my final lesson template was typed and printed on time
my materials and equipment were prepared on time
my EQ was visible and legible in an aesthetically pleasing manner
I provided one specific thesis sentence answer to my EQ
I cleaned up after my presentation
I am posting my blog entry within the 24 hour mark
During my presentation, I maintained a very professional attitude
I spoke loudly and enunciated my speech
I kept my body language and eye contact focused on my audience and not glued to my
prezi
I engaged my audience because they smiled at me, understanding me and from that I
also knew I showed clarity of my content.
I had at least one topic-specifc prop used: my scrub robe from my mentorship
uniform, which I explained in my presentation.
I used a prezi; an equivalent to a powerpoint
My activity was well executed and helped the audience learn and understand my
answer 1 because my activity was as straightforward and directly connected to my
answer, as it could be. My audience performed my answer, they gave someone
reassurance and hope.
I gave the audience clear instructions and debrief, so that they understood the
reason behind everything
I had an effective and engaging introduction.
I did not make exactly 20 minutes of total time, BUT, I was about 15 seconds from
it. It should not be counted against me because I effectively used the time that
I presented. I never went off topic or out of focus. I spoke of my topic and
research the entire time, with evidence to back it up. My research was much in
depth and supported my answer. I also cited at least one research source and
mentorship reference. Lastly, I referenced my sources with examples.
3. What worked for me was that I shared all of my in depth research, with no
unimportant details. I had evidence to back up my research. My audience
engaged the entire time. I was confident and professional in my presentation
manner. My activity was a great choice and worked well because it was directly
related to my answer.
4. If I had a time machine, I would go back and speak for 15 more seconds.
5. I think my answer #two will be: One of the best ways for a doctor to maximize
patient satisfaction is to know and emulate the patient's culture.
2a. I would assess myself a P
2b. I deserve a P because:
my answer and activity were approved by Mr. Piggott on time
my final lesson template was typed and printed on time
my materials and equipment were prepared on time
my EQ was visible and legible in an aesthetically pleasing manner
I provided one specific thesis sentence answer to my EQ
I cleaned up after my presentation
I am posting my blog entry within the 24 hour mark
During my presentation, I maintained a very professional attitude
I spoke loudly and enunciated my speech
I kept my body language and eye contact focused on my audience and not glued to my
prezi
I engaged my audience because they smiled at me, understanding me and from that I
also knew I showed clarity of my content.
I had at least one topic-specifc prop used: my scrub robe from my mentorship
uniform, which I explained in my presentation.
I used a prezi; an equivalent to a powerpoint
My activity was well executed and helped the audience learn and understand my
answer 1 because my activity was as straightforward and directly connected to my
answer, as it could be. My audience performed my answer, they gave someone
reassurance and hope.
I gave the audience clear instructions and debrief, so that they understood the
reason behind everything
I had an effective and engaging introduction.
I did not make exactly 20 minutes of total time, BUT, I was about 15 seconds from
it. It should not be counted against me because I effectively used the time that
I presented. I never went off topic or out of focus. I spoke of my topic and
research the entire time, with evidence to back it up. My research was much in
depth and supported my answer. I also cited at least one research source and
mentorship reference. Lastly, I referenced my sources with examples.
3. What worked for me was that I shared all of my in depth research, with no
unimportant details. I had evidence to back up my research. My audience
engaged the entire time. I was confident and professional in my presentation
manner. My activity was a great choice and worked well because it was directly
related to my answer.
4. If I had a time machine, I would go back and speak for 15 more seconds.
5. I think my answer #two will be: One of the best ways for a doctor to maximize
patient satisfaction is to know and emulate the patient's culture.
Wednesday, January 7, 2015
Blog 12: Mentorship 10 Hours Check
Where are you doing your mentorship?
Durfee Medical Family Care Group
Who is your contact?
Dr.Ishak Bishara
How many Total hours have you done?
19
Summarize the 10 hours you have done
At my mentorship I shadow Dr. Bishara and the phlebotomist Yaneli, as they check patients and treat them or take their blood. I ask new questions for different patients, to understand what's wrong with them and how they are dealt with.
Durfee Medical Family Care Group
Who is your contact?
Dr.Ishak Bishara
How many Total hours have you done?
19
Summarize the 10 hours you have done
At my mentorship I shadow Dr. Bishara and the phlebotomist Yaneli, as they check patients and treat them or take their blood. I ask new questions for different patients, to understand what's wrong with them and how they are dealt with.
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