Recently, I have come to the conclusion that one of the best ways for a doctor to maximize patient satisfaction is to give them reassurance and hope.
Many patients become anxious, nervous, frightened when they hear they will be going to the doctor's for a visit, or if they get diagnosed with a severe illness. The patients become filled with negative thoughts only, they think it is the end, they do not know how to go on, and they may lose all hope.
It is a doctor's job to give their patients hope. To be empathetic, understanding, and compassionate towards their patients at all times and remind them that there is medication to help them through their issue. As long as the patients take the medication, they will be all right. The doctor must reassure them of this. They must give them hope that they still have the chance to live a long and good life.
When the patients have hope, and believe in a life they can live; if they are reassured that it call all work out, then they are satisfied.
Thursday, January 29, 2015
Tuesday, January 27, 2015
Lesson 2 Reflection
1. From my lesson 2 presentation, I am most proud of the information that I presented. At first, I did not know how I would talk about hope and reassurance for 10 minutes. However, with a lot of time with my mentor and doing research, I did it. I am rather proud because my answer seemed very subjective to me. However, I found evidence from my research to back me up, which I was very happy about. I believe it turned out successful. I am also most proud of it because I believe my answer is truly one of the most important answers, so it was great to share it.
2a. I would assess myself a P
2b. I deserve a P because:
my answer and activity were approved by Mr. Piggott on time
my final lesson template was typed and printed on time
my materials and equipment were prepared on time
my EQ was visible and legible in an aesthetically pleasing manner
I provided one specific thesis sentence answer to my EQ
I cleaned up after my presentation
I am posting my blog entry within the 24 hour mark
During my presentation, I maintained a very professional attitude
I spoke loudly and enunciated my speech
I kept my body language and eye contact focused on my audience and not glued to my
prezi
I engaged my audience because they smiled at me, understanding me and from that I
also knew I showed clarity of my content.
I had at least one topic-specifc prop used: my scrub robe from my mentorship
uniform, which I explained in my presentation.
I used a prezi; an equivalent to a powerpoint
My activity was well executed and helped the audience learn and understand my
answer 1 because my activity was as straightforward and directly connected to my
answer, as it could be. My audience performed my answer, they gave someone
reassurance and hope.
I gave the audience clear instructions and debrief, so that they understood the
reason behind everything
I had an effective and engaging introduction.
I did not make exactly 20 minutes of total time, BUT, I was about 15 seconds from
it. It should not be counted against me because I effectively used the time that
I presented. I never went off topic or out of focus. I spoke of my topic and
research the entire time, with evidence to back it up. My research was much in
depth and supported my answer. I also cited at least one research source and
mentorship reference. Lastly, I referenced my sources with examples.
3. What worked for me was that I shared all of my in depth research, with no
unimportant details. I had evidence to back up my research. My audience
engaged the entire time. I was confident and professional in my presentation
manner. My activity was a great choice and worked well because it was directly
related to my answer.
4. If I had a time machine, I would go back and speak for 15 more seconds.
5. I think my answer #two will be: One of the best ways for a doctor to maximize
patient satisfaction is to know and emulate the patient's culture.
2a. I would assess myself a P
2b. I deserve a P because:
my answer and activity were approved by Mr. Piggott on time
my final lesson template was typed and printed on time
my materials and equipment were prepared on time
my EQ was visible and legible in an aesthetically pleasing manner
I provided one specific thesis sentence answer to my EQ
I cleaned up after my presentation
I am posting my blog entry within the 24 hour mark
During my presentation, I maintained a very professional attitude
I spoke loudly and enunciated my speech
I kept my body language and eye contact focused on my audience and not glued to my
prezi
I engaged my audience because they smiled at me, understanding me and from that I
also knew I showed clarity of my content.
I had at least one topic-specifc prop used: my scrub robe from my mentorship
uniform, which I explained in my presentation.
I used a prezi; an equivalent to a powerpoint
My activity was well executed and helped the audience learn and understand my
answer 1 because my activity was as straightforward and directly connected to my
answer, as it could be. My audience performed my answer, they gave someone
reassurance and hope.
I gave the audience clear instructions and debrief, so that they understood the
reason behind everything
I had an effective and engaging introduction.
I did not make exactly 20 minutes of total time, BUT, I was about 15 seconds from
it. It should not be counted against me because I effectively used the time that
I presented. I never went off topic or out of focus. I spoke of my topic and
research the entire time, with evidence to back it up. My research was much in
depth and supported my answer. I also cited at least one research source and
mentorship reference. Lastly, I referenced my sources with examples.
3. What worked for me was that I shared all of my in depth research, with no
unimportant details. I had evidence to back up my research. My audience
engaged the entire time. I was confident and professional in my presentation
manner. My activity was a great choice and worked well because it was directly
related to my answer.
4. If I had a time machine, I would go back and speak for 15 more seconds.
5. I think my answer #two will be: One of the best ways for a doctor to maximize
patient satisfaction is to know and emulate the patient's culture.
Wednesday, January 7, 2015
Blog 12: Mentorship 10 Hours Check
Where are you doing your mentorship?
Durfee Medical Family Care Group
Who is your contact?
Dr.Ishak Bishara
How many Total hours have you done?
19
Summarize the 10 hours you have done
At my mentorship I shadow Dr. Bishara and the phlebotomist Yaneli, as they check patients and treat them or take their blood. I ask new questions for different patients, to understand what's wrong with them and how they are dealt with.
Durfee Medical Family Care Group
Who is your contact?
Dr.Ishak Bishara
How many Total hours have you done?
19
Summarize the 10 hours you have done
At my mentorship I shadow Dr. Bishara and the phlebotomist Yaneli, as they check patients and treat them or take their blood. I ask new questions for different patients, to understand what's wrong with them and how they are dealt with.
Thursday, January 1, 2015
Blog 11: Holiday Project Update
Over break I continued to work on my senior project by doing many components. I continued to attend my mentorship. I also caught up with my blogs, research articles, and interviews since my change of topic. Most excitingly, I worked a lot on my independent component, which I feel is coming along very nicely.
From everything that I did, the most important thing that I learned is that one of the ways to make sure a patient is satisfied in the end with their appointment, is by reassuring them that they will be OK. It is important that the patient knows that they are being cared for and will be happy and healthy in the end. This is important also for the patients who have anxiety and think that there is something wrong with them, when in reality, they are perfectly healthy. Reassurance is a key to patient satisfaction. This was most important because it answers part of my EQ. I learned it from Dr. Bishara one day while shadowing him; one of his patients was a healthy, yet anxious man.
If I had to do another interview, I would interview the office's Phlebotomist, Yaneli. I would interview her because she is a doctor who deals with blood and sees and treats patients. She would have great insight on how to deal with and approach different kinds of patients, and how she satisfies their needs.
From everything that I did, the most important thing that I learned is that one of the ways to make sure a patient is satisfied in the end with their appointment, is by reassuring them that they will be OK. It is important that the patient knows that they are being cared for and will be happy and healthy in the end. This is important also for the patients who have anxiety and think that there is something wrong with them, when in reality, they are perfectly healthy. Reassurance is a key to patient satisfaction. This was most important because it answers part of my EQ. I learned it from Dr. Bishara one day while shadowing him; one of his patients was a healthy, yet anxious man.
If I had to do another interview, I would interview the office's Phlebotomist, Yaneli. I would interview her because she is a doctor who deals with blood and sees and treats patients. She would have great insight on how to deal with and approach different kinds of patients, and how she satisfies their needs.
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