Medicine : What is the best way for a doctor to increase patient satisfaction?
Tuesday, March 31, 2015
Extra Blog Post for the March Marvels
Change, change, change! It seems to be the only thing happening right now in my senior project. Recently, my Independent Component 2 has been changed. A documentary interviewing and following patients and their experiences with doctors, was not going to cut it for me. Although the prospect seemed like an interesting feat, I decided to do something that would better and more directly help me answer my essential question. More specifically, I decided that I would take advantage of the assignment and use it to research more in depth, one specific answer. For my new independent component, I have decided to research more in depth one of my answers and create a powerpoint explaining the answer. I am excited for this new feat.
Wednesday, March 11, 2015
Blog 18: Fourth Interview Questions
1. Out of all environmental factors in a care facility, which affects the patient
most?
2. Out of all ways to develop a personal connection with a patient, which is the
best or most effective way?
3. How do you offer reassurance and hope to a patient? Can it only be done with
simple words?
4. Do you think the colors in a room would affect the mood or attitude of a
patient? Why?
5. What colors do you think would help calm a patient and make them feel not so
nervous?
6. What do you believe is the best way overall to make your patient satisfied?
7. What kind of environment do you think would trigger the patient to be more
anxious?
8. How do you think the colors of nurses scrubs would affect the patent's attitude?
9. Do you think a doctor should tell the patient they will be all right even if you
know they won't be?
10. Do you ever give your patients reassurance and hope? Do you see improvement in
their attitude because of this?
11. How do you set up your care area? Do you do it with consideration that the
environment could affect the patient?
12. Do you think it's important to know a patient's beliefs? Why?
13. Do you ever use a patient's beliefs to help them through treatment? How do you
do this?
14. Do you think it's important to know a patient's home environment? Why?
15. Do you think a comfortable care environment would be different for an adult,
teen, and child? How?
16. Do you think relating to a patient's culture would make them feel less anxious
or frightened to be in a care facility? How?
17. Do you ever try to relate to a patient's culture? How? Why, if not?
18. If you were giving a patient reassurance and hope, would you give it
differently to an adult vs. a child? How?
19. If you were giving a patient reassurance and hope, would you give it
differently to someone who had a minor illness vs. someone who had a more
serious illness, say, like a chronic disease?
20. In a care setting, can the environment always be altered to the comfort of the
patient? Why?
most?
2. Out of all ways to develop a personal connection with a patient, which is the
best or most effective way?
3. How do you offer reassurance and hope to a patient? Can it only be done with
simple words?
4. Do you think the colors in a room would affect the mood or attitude of a
patient? Why?
5. What colors do you think would help calm a patient and make them feel not so
nervous?
6. What do you believe is the best way overall to make your patient satisfied?
7. What kind of environment do you think would trigger the patient to be more
anxious?
8. How do you think the colors of nurses scrubs would affect the patent's attitude?
9. Do you think a doctor should tell the patient they will be all right even if you
know they won't be?
10. Do you ever give your patients reassurance and hope? Do you see improvement in
their attitude because of this?
11. How do you set up your care area? Do you do it with consideration that the
environment could affect the patient?
12. Do you think it's important to know a patient's beliefs? Why?
13. Do you ever use a patient's beliefs to help them through treatment? How do you
do this?
14. Do you think it's important to know a patient's home environment? Why?
15. Do you think a comfortable care environment would be different for an adult,
teen, and child? How?
16. Do you think relating to a patient's culture would make them feel less anxious
or frightened to be in a care facility? How?
17. Do you ever try to relate to a patient's culture? How? Why, if not?
18. If you were giving a patient reassurance and hope, would you give it
differently to an adult vs. a child? How?
19. If you were giving a patient reassurance and hope, would you give it
differently to someone who had a minor illness vs. someone who had a more
serious illness, say, like a chronic disease?
20. In a care setting, can the environment always be altered to the comfort of the
patient? Why?
Thursday, March 5, 2015
Blog 17: Answer 3
1. What is the best way for a doctor to increase patient satisfaction?
2. One of the best ways for a doctor to increase patient satisfaction is to know
the patient's culture and lifestyle.
3. If the doctor knows the patient's language, they can properly treat them. ex:
sign language or Spanish communicator.
If the doctor knows the background of the patient, they can know where the
patient comes from and give back that persona or attitude. To show the patient
that they know who they are and can build relationship with them instead of the
patient feeling like just another number. AKA personal connection.
If the doctor knows the person's beliefs, they can use those to help make the
patient more comfortable.
4. "Non-English Speaking Patients." EuroMed Info. Euromed Info, n.d. Web. 03 Mar. 2015.
<http://www.euromedinfo.eu/non-english-speaking-patients.html/>.
Rull, Gurvinder, Dr. "History Taking. Information about History Taking | Patient.co.uk." Patient.co.uk.
Patient.co.uk, 20 Apr. 2011. Web. 03 Mar. 2015. <http://www.patient.co.uk/doctor/history-taking>.
Wilson-Stronks, Amy, and Erica Galvez. Hospitals, Language, and Culture: A Snapshot of the Nation.
Oak Brook, IL: Joint Commission, 2007. Joint Commission. The Joint Commission. Web. 03 Mar.
2015. <http://www.jointcommission.org/assets/1/6/hlc_paper.pdf>.
5. To know a patient's culture and lifestyle is so important because the doctor can
create a personal connection to the patient, making the patient more comfortable
because they will feel as if they are talking to a friend. The doctor will be
able to treat the patient better because of the patient's willingness to open
up, and the patient will be satisfied.
2. One of the best ways for a doctor to increase patient satisfaction is to know
the patient's culture and lifestyle.
3. If the doctor knows the patient's language, they can properly treat them. ex:
sign language or Spanish communicator.
If the doctor knows the background of the patient, they can know where the
patient comes from and give back that persona or attitude. To show the patient
that they know who they are and can build relationship with them instead of the
patient feeling like just another number. AKA personal connection.
If the doctor knows the person's beliefs, they can use those to help make the
patient more comfortable.
4. "Non-English Speaking Patients." EuroMed Info. Euromed Info, n.d. Web. 03 Mar. 2015.
<http://www.euromedinfo.eu/non-english-speaking-patients.html/>.
Rull, Gurvinder, Dr. "History Taking. Information about History Taking | Patient.co.uk." Patient.co.uk.
Patient.co.uk, 20 Apr. 2011. Web. 03 Mar. 2015. <http://www.patient.co.uk/doctor/history-taking>.
Wilson-Stronks, Amy, and Erica Galvez. Hospitals, Language, and Culture: A Snapshot of the Nation.
Oak Brook, IL: Joint Commission, 2007. Joint Commission. The Joint Commission. Web. 03 Mar.
2015. <http://www.jointcommission.org/assets/1/6/hlc_paper.pdf>.
5. To know a patient's culture and lifestyle is so important because the doctor can
create a personal connection to the patient, making the patient more comfortable
because they will feel as if they are talking to a friend. The doctor will be
able to treat the patient better because of the patient's willingness to open
up, and the patient will be satisfied.
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