Thursday, March 5, 2015

Blog 17: Answer 3

1. What is the best way for a doctor to increase patient satisfaction?

2. One of the best ways for a doctor to increase patient satisfaction is to know 
   the patient's culture and lifestyle.

3. If the doctor knows the patient's language, they can properly treat them. ex: 
   sign language or Spanish communicator.

   If the doctor knows the background of the patient, they can know where the 
   patient comes from and give back that persona or attitude. To show the patient 
   that they know who they are and can build  relationship with them instead of the 
   patient feeling like just another number. AKA personal connection.

   If the doctor knows the person's beliefs, they can use those to help make the 
   patient more comfortable.

4. "Non-English Speaking Patients." EuroMed Info. Euromed Info, n.d. Web. 03 Mar. 2015. 
       <http://www.euromedinfo.eu/non-english-speaking-patients.html/>.

      Rull, Gurvinder, Dr. "History Taking. Information about History Taking | Patient.co.uk." Patient.co.uk.   
      Patient.co.uk, 20 Apr. 2011. Web. 03 Mar. 2015. <http://www.patient.co.uk/doctor/history-taking>.

     Wilson-Stronks, Amy, and Erica Galvez. Hospitals, Language, and Culture: A Snapshot of the Nation.   
     Oak Brook, IL: Joint Commission, 2007. Joint Commission. The Joint Commission. Web. 03 Mar. 
     2015. <http://www.jointcommission.org/assets/1/6/hlc_paper.pdf>.

5. To know a patient's culture and lifestyle is so important because the doctor can 
   create a personal connection to the patient, making the patient more comfortable 
   because they will feel as if they are talking to a friend. The doctor will be 
   able to treat the patient better because of the patient's willingness to open 
   up, and the patient will be satisfied.


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